no. 3
Queue systems with balking : a stochastic model of price discrimination
RAIRO. Operations research, Tome 19 (1985) no. 3, pp. 209-219 
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     year = {1985},
     publisher = {EDP-Sciences},
     volume = {19},
     number = {3},
     mrnumber = {815867},
     zbl = {0571.90008},
     language = {en},
     url = {https://www.numdam.org/item/RO_1985__19_3_209_0/}
}
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Koenigsberg, Ernest. Queue systems with balking : a stochastic model of price discrimination. RAIRO. Operations research, Tome 19 (1985) no. 3, pp. 209-219. https://www.numdam.org/item/RO_1985__19_3_209_0/

1. M. Abromowitz and I. A. Stegun, Handbook of Mathematical Functions, New York, Dover, 1965.

2. A. De Vany, Uncertainty, Waiting Time, and Capadty Utilization: A Stochastic Theory of Product Quality, J. Polit. Econ., Vol. 84, June, 1976, pp. 523-541.

3. A. De Vany and T. R. Saving, Product Quality, Uncertainty and Regulation: The Trucking Industry, Amer. Econ. Rev., Vol. 67, September, 1977, pp. 583-594.

4. See, for example, D. Gross and C. M. Harris, Fundamentals of Queueing Theory, New York, John Wiley and Sons, 1974. | Zbl | MR

5. L. Kleinrock, Optimum Bribing for Queue Position, Operat. Res., Vol. 15, January/February 1967, pp. 304-318. | Zbl

6. L. Kleinrock, Queueing Systems Vol. II: Computer Applications, New York, Wiley-Interscience, 1976. | Zbl

7. E. Koenigsberg, Uncertainty, Capacity and Market Share in Oligopoly: A Stochastic Theory of Product Quality, J. Business, The University of Chicago, 1980, Vol. 53, No. 2, pp. 151-164).