@article{RO_2022__56_1_395_0, author = {Kuang, Xinyu and Tang, Yinghui and Yu, Miaomiao and Wu, Wenqing}, title = {Performance analysis of an {\protect\emph{M}/\protect\emph{G}/1} queue with bi-level randomized (\protect\emph{p}, {\protect\emph{N}\protect\textsubscript{1},} {\protect\emph{N}\protect\textsubscript{2})-policy}}, journal = {RAIRO. Operations Research}, pages = {395--414}, year = {2022}, publisher = {EDP-Sciences}, volume = {56}, number = {1}, doi = {10.1051/ro/2022008}, mrnumber = {4378551}, zbl = {1497.60126}, language = {en}, url = {https://www.numdam.org/articles/10.1051/ro/2022008/} }