TY  - JOUR
AU  - Shi, Zhenyang
AU  - Liu, Shaoxuan
AU  - Wu, Ruijing
TI  - Incentive design with customer satisfaction for business process outsourcing: multi-task vs. multi-agent
JO  - RAIRO. Operations Research
PY  - 2021
SP  - S401
EP  - S434
VL  - 55
PB  - EDP-Sciences
UR  - https://www.numdam.org/articles/10.1051/ro/2019062/
DO  - 10.1051/ro/2019062
LA  - en
ID  - RO_2021__55_S1_S401_0
ER  -