@article{RO_2017__51_4_965_0,
     author = {Sudhesh, Ramupillai and Savitha, P.},
     title = {Transient behaviour of three-heterogeneous servers queue with system disaster and server repair},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {965--983},
     year = {2017},
     publisher = {EDP Sciences},
     volume = {51},
     number = {4},
     doi = {10.1051/ro/2017018},
     mrnumber = {3783930},
     zbl = {1393.60111},
     language = {en},
     url = {https://www.numdam.org/articles/10.1051/ro/2017018/}
}