Different stakeholders pay more attention to consumer education for remanufacturing. They expect to promote the advancement of the remanufacturing industry by increasing the number of consumers willing to pay for remanufactured products. In the context of consumer education, this paper investigates the influence of different collection and remanufacturing capabilities on the reverse channel designs. The results show that increased consumer education makes the OEM partially forgo the remanufacturing right and more focus on the control of the collection process of reverse channels. We further explore the impact of consumer education on different stakeholders. We find that consumer education significantly improves individual profits and supply chain profit. However, for consumers, the temperate consumer education is all-around desirable, and excessive consumer education will reduce consumer surplus. For the environment, only when the environmental friendliness of RPs is relatively high, improving consumer education will reduce the environmental impact. Furthermore, we also examine the reverse channel designs from multiple criteria and discover that profitability, consumers, and environmental goals can be consistent under certain conditions. Our study provides new insights for the design of reverse channels in the context of consumer education.
Keywords: Consumer education, outsourcing remanufacturing, outsourcing collection, full outsourcing, reverse channel selection
@article{RO_2021__55_6_3513_0,
author = {Wang, Manman and Yang, Feng and Xia, Qiong},
title = {Design of the reverse channel for the third-party remanufacturing considering consumer education},
journal = {RAIRO. Operations Research},
pages = {3513--3540},
year = {2021},
publisher = {EDP-Sciences},
volume = {55},
number = {6},
doi = {10.1051/ro/2021153},
mrnumber = {4344864},
language = {en},
url = {https://www.numdam.org/articles/10.1051/ro/2021153/}
}
TY - JOUR AU - Wang, Manman AU - Yang, Feng AU - Xia, Qiong TI - Design of the reverse channel for the third-party remanufacturing considering consumer education JO - RAIRO. Operations Research PY - 2021 SP - 3513 EP - 3540 VL - 55 IS - 6 PB - EDP-Sciences UR - https://www.numdam.org/articles/10.1051/ro/2021153/ DO - 10.1051/ro/2021153 LA - en ID - RO_2021__55_6_3513_0 ER -
%0 Journal Article %A Wang, Manman %A Yang, Feng %A Xia, Qiong %T Design of the reverse channel for the third-party remanufacturing considering consumer education %J RAIRO. Operations Research %D 2021 %P 3513-3540 %V 55 %N 6 %I EDP-Sciences %U https://www.numdam.org/articles/10.1051/ro/2021153/ %R 10.1051/ro/2021153 %G en %F RO_2021__55_6_3513_0
Wang, Manman; Yang, Feng; Xia, Qiong. Design of the reverse channel for the third-party remanufacturing considering consumer education. RAIRO. Operations Research, Tome 55 (2021) no. 6, pp. 3513-3540. doi: 10.1051/ro/2021153
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