Designing the supply chain network is one of the significant areas in e-commerce business management. This concept plays a crucial role in e-commerce systems. For example, location-inventory-pricing-routing of an e-commerce supply chain is considered a crucial issue in this field. This field established many severe challenges in the modern world, like maintaining the supply chain for returned items, preserving customers’ trust and satisfaction, and developing an applicable supply chain with cost considerations. The research proposes a multi-objective mixed integer nonlinear programming model to design a closed-loop supply chain network based on the e-commerce context. The proposed model incorporates two objectives that optimize the business’s total profits and the customers’ satisfaction. Then, numerous numerical examples are generated and solved using the epsilon constraint method in GAMS optimization software. The validation of the given model has been tested for the large problems via a hybrid two-level non-dominated sort genetic algorithm. Finally, some sensitivity analysis has been performed to provide some managerial insights.
Keywords: e-commerce, supply chain design, customer retention and acquisition, hybrid NSGA II, location-inventory-pricing-routing problem
@article{RO_2021__55_3_1643_0,
author = {Shafiee Moghadam, Shayan and Aghsami, Amir and Rabbani, Masoud},
title = {A hybrid {NSGA-II} algorithm for the closed-loop supply chain network design in e-commerce},
journal = {RAIRO. Operations Research},
pages = {1643--1674},
year = {2021},
publisher = {EDP-Sciences},
volume = {55},
number = {3},
doi = {10.1051/ro/2021068},
mrnumber = {4273680},
language = {en},
url = {https://www.numdam.org/articles/10.1051/ro/2021068/}
}
TY - JOUR AU - Shafiee Moghadam, Shayan AU - Aghsami, Amir AU - Rabbani, Masoud TI - A hybrid NSGA-II algorithm for the closed-loop supply chain network design in e-commerce JO - RAIRO. Operations Research PY - 2021 SP - 1643 EP - 1674 VL - 55 IS - 3 PB - EDP-Sciences UR - https://www.numdam.org/articles/10.1051/ro/2021068/ DO - 10.1051/ro/2021068 LA - en ID - RO_2021__55_3_1643_0 ER -
%0 Journal Article %A Shafiee Moghadam, Shayan %A Aghsami, Amir %A Rabbani, Masoud %T A hybrid NSGA-II algorithm for the closed-loop supply chain network design in e-commerce %J RAIRO. Operations Research %D 2021 %P 1643-1674 %V 55 %N 3 %I EDP-Sciences %U https://www.numdam.org/articles/10.1051/ro/2021068/ %R 10.1051/ro/2021068 %G en %F RO_2021__55_3_1643_0
Shafiee Moghadam, Shayan; Aghsami, Amir; Rabbani, Masoud. A hybrid NSGA-II algorithm for the closed-loop supply chain network design in e-commerce. RAIRO. Operations Research, Tome 55 (2021) no. 3, pp. 1643-1674. doi: 10.1051/ro/2021068
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