%0 Journal Article
%A Zhang, Zhicong
%A Li, Na
%A Li, Shuai
%A Yan, Xiaohui
%A Guo, Jianwen
%T An SMDP model for a multiclass multi-server queueing control problem considering conversion times
%J RAIRO - Operations Research - Recherche Opérationnelle
%D 2014
%P 615-639
%V 48
%N 4
%I EDP-Sciences
%U http://www.numdam.org/articles/10.1051/ro/2014021/
%R 10.1051/ro/2014021
%G en
%F RO_2014__48_4_615_0