%0 Journal Article %A Senthil Kumar, M. %A Arumuganathan, R. %T An $M^{X}/G/1$ unreliable retrial queue with two phase service and persistence behaviour of customers in service %J RAIRO - Operations Research - Recherche Opérationnelle %D 2013 %P 9-32 %V 47 %N 1 %I EDP-Sciences %U http://www.numdam.org/articles/10.1051/ro/2012024/ %R 10.1051/ro/2012024 %G en %F RO_2013__47_1_9_0