@article{RO_2012__46_3_189_0,
     author = {Pallabi, Medhi and Choudhury, Amit},
     title = {Aspects of {Impatience} in a {Finite} {Buffer} {Queue}},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {189--209},
     publisher = {EDP-Sciences},
     volume = {46},
     number = {3},
     year = {2012},
     doi = {10.1051/ro/2012014},
     mrnumber = {2989083},
     zbl = {1250.60037},
     language = {en},
     url = {http://www.numdam.org/articles/10.1051/ro/2012014/}
}