@article{RO_2011__45_3_223_0,
     author = {Choudhury, Amit and Medhi, Pallabi},
     title = {Some aspects of balking and reneging in finite buffer queues},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {223--240},
     publisher = {EDP-Sciences},
     volume = {45},
     number = {3},
     year = {2011},
     doi = {10.1051/ro/2011113},
     zbl = {1246.60114},
     language = {en},
     url = {http://www.numdam.org/articles/10.1051/ro/2011113/}
}