@article{RO_2004__38_2_173_0,
     author = {Kumaran, Jayesh and Mitchell, Kenneth and Van de Liefvoort, Appie},
     title = {Characterization of the departure process from an {ME/ME/1} queue},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {173--191},
     publisher = {EDP-Sciences},
     volume = {38},
     number = {2},
     year = {2004},
     doi = {10.1051/ro:2004018},
     mrnumber = {2081836},
     zbl = {1092.90015},
     language = {en},
     url = {http://www.numdam.org/articles/10.1051/ro:2004018/}
}