@article{RO_1992__26_1_99_0,
     author = {Krakowski, M.},
     title = {M/G/1 with exceptional service and arrival rate},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {99--111},
     publisher = {EDP-Sciences},
     volume = {26},
     number = {1},
     year = {1992},
     mrnumber = {1162706},
     zbl = {0753.60093},
     language = {en},
     url = {http://www.numdam.org/item/RO_1992__26_1_99_0/}
}