%0 Journal Article %A Barbu, Vlad Stefan %A D’Amico, Guglielmo %A Manca, Raimondo %A Petroni, Filippo %T Step semi-Markov models and application to manpower management %J ESAIM: Probability and Statistics %D 2016 %P 555-571 %V 20 %I EDP-Sciences %U http://www.numdam.org/articles/10.1051/ps/2016025/ %R 10.1051/ps/2016025 %G en %F PS_2016__20__555_0